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by 틱톡 Feb 08. 2021

QA&Strategy Evaluation Analyst

틱톡에서 Quality Analysis & Strategy Evaluation Analyst를 모집하고 있습니다.

▼▼ 하기 링크에서 바로 지원 가능합니다 ▼▼

Quality Analysis & Strategy Evaluation Analyst

▼ Trust & Safety 팀에서는 ▼

틱톡에서는 누구나 크리에이터가 될 수 있습니다.
자유롭게 창조성을 표현하고, 지식을 얻으며, 중요한 순간들을 포착하고 공유할 수 있습니다.
Trust & Safety 팀은 사용자들의 안전과 보호를 최우선으로 하며, 우리 커뮤니티를 위한 긍정적인 환경(Positive Environment)을 조성하는 것을 주요 목표로 합니다. 틱톡에서 영상을 보거나 광고를 게재할 때 불쾌한 콘텐츠가 표시되지 않도록 소중한 콘텐츠와 고객사들의 브랜드를 보호하기 위해 최선을 다하고 있습니다.

▼ 모집 정보 ▼

▶ 모집 부문

▶ 모집 기간
인재 영입 완료 시 마감

▶ 직무 소개
1. Responsible for monitoring international livestream video content quality to ensure community ecological security.

2. Conduct quality assessment work by ensuring and evaluating the quality delivery of the content reviewed in Korean markets
3. Provide QA reports to Supervisor
4. Enhance moderation policy - Work closely with local Operations and Safety teams
5. Participate in the development of quality inspection standards and continuously optimize the process and system platform
6. Help build scalable and effective labelling processes
7. Conduct root cause data analysis and provide key actions to improve processes
8. Produce structured feedback, support and supervision, and acting as a trusted point of contact for external stakeholders

▶ 희망 요건
1. Bachelor’s degree or above, ideally in the Humanities/Communication
2. In-depth contact with Internet Governance, cyber-security, online speech trends, online culture wars, local political landscapes with an acute interest and/or understanding of the challenges faced by self-regulating social media platforms
3. Able to work under minimal supervision and have strong logic/common sense related to job nature:
4. Highly organised with an eye for detail and the aptitude to make ongoing improvements in your everyday work
5. Great time management skills and the ability to work to deadlines
6. Ability to manage multiple requests for information and handle confidential and sensitive information in a professional manner
7. Outstanding natural communicator (verbal/written) with excellent language and communication skills (at a Native level and proficiency in English is preferred)
8. Ability to digest large data sets/policies in a cohesive and actionable manner
9. Ability to communicate efficiently cross-department, with a wide array of internal and external stakeholders
10. Familiar with office software such as Excel, Word, Powerpoint, etc.