You can make anything
by writing

- C.S.Lewis -

by 해외취업신기록 Sep 29. 2019

LinkedIn 싱가포르 한국직원채용

LinkedIn Talent Solutions Support Specia

LinkedIn Talent Solutions Support Specialist - Korean


If you’re looking to be part of the change in the sales industry that is elevating the sales profession and disrupting traditional methods of selling, then check out the following opportunity.

LinkedIn’s Global Customer Operations is looking for a Sales Solutions Support Specialist to provide customer support to our Sales Navigator customers. Sales Navigator is LinkedIn’s Sales Solutions flagship product that connects the world’s buyers and sellers to build strong relationships.

We are looking for a LinkedIn Talent Solution Support Specialist to join our team in delivering an excellent experience for our enterprise customers. In this role, you will be the customer’s main point of contact for LinkedIn product information and support. You will be responsible for effectively resolving and escalating customer issues while also ensuring customers are utilising our solutions and tools to meet their hiring objectives.


Provide support to LinkedIn’s Talent Solutions customers in Korean and English.

Work within a queue-support model with specific daily targets on the number of customer contacts completed

Analyze and understand clients and their business, answering all product inquiries and questions

Establish effective working relationships with managers and co-workers to ensure excellent information flow and feedback on process, policy and product changes that will affect users

Document all communication with users and accounts accurately and in a timely manner via system tools

Ensure that all issues are escalated appropriately to the correct internal departments and management

On board and train new customers on Talent and Sales Solutions products via phone and webinar.

Basic Qualifications

1+ years of experience in customer support or account management

This role requires native or professional level of


Preferred Qualifications

Graduate in any discipline.

Experience working in Internet companies.

Experience in technical and product support/troubleshooting.

Experience analyzing data, trends and client information to identify product or service growth opportunities.

Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)

Excellent oral and written communication skills.

매거진의 이전글 메디컬 리더십 프로그램 2019

매거진 선택

키워드 선택 0 / 3 0
브런치는 최신 브라우저에 최적화 되어있습니다. IE chrome safari